Frequently Asked Questions
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While shipping is listed as “free”, shipping costs are included in the item’s pricing - so no additional shipping charges unless you would upgraded or expedited shipping with tracking!
Included shipping is provided as we package and mail out your art with stamps instead of postage which you can track.
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Each ACEO art piece is placed in a trading card penny sleeve and sandwiched and secured in a cardstock card which is then put into its envelope.
Each piece is packaged with care. We also understand that every order is unique and may need adjustments to how it is packaged so it arrives to you safe, sound, and intact. If you have any concerns about an order, please contact us.
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Yes! Please reach out to us if you see a piece that has already sold that you would like a remake of. We cannot guarantee the piece will be exact to the original listing as each piece of art is one-of-a-kind and unique, but we will do our best to recreate the art and reference the original.
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Yes! Our main source we post artwork to is on Ebay. There is no guarantee when piece will sell.
Rest assured, we update our website continually to mirror our Ebay storefront. If a piece of art sells on Ebay (or vice versa), we will update the other site ASAP. If you have any questions about availability on an item/piece, please contact us.
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You may submit a “Contact Request” through the applicable tab on our website or send us an email at birdswithbootsart@gmail.com. We will respond with any questions and inquiries in the order they are received. Usual turnaround time for messages to be responded to is 1-3 business days.
If you would like to purchase a piece of art that is one-of-a-kind and have questions or concerns regarding a purchase, please include “Urgent” in the subject line of your email.